This Privacy Policy explains how BorderCo Studio (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, contact us, or work with us on a project. We are a creative studio based in Laredo, Texas, focused on branding, web design, and digital experiences.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit personal information.
Information we collect
- Contact details: such as your name, email address, phone number, company name, and any other information you choose to include when you fill out our contact forms, request a quote, or email us directly.
- Project information: details about your business, brand, website, or campaign that you share so we can prepare proposals, mood boards, designs, or other services.
- Usage data: information about how you interact with our website, such as pages visited, time spent on pages, approximate location, and device/browser data. This is usually collected through analytics tools and cookies.
- Communication history: messages, emails, and notes from calls or meetings related to ongoing or potential projects with you.
- Billing information: limited payment or invoicing data (such as billing name, address, and transaction details) when you pay for services. Online payments are typically processed through third-party providers who handle your card data securely.
How and why we use your information
- To respond to inquiries and provide services. We use your contact and project information to answer questions, prepare proposals, manage projects, deliver design and development work, and provide client support.
- To improve our website and services. We analyze how visitors use our website to understand what content is useful, fix issues, and enhance user experience, design, and performance.
- To send updates and marketing (optional). With your consent, we may send you emails about new services, case studies, or updates related to BorderCo Studio. You can opt out at any time by following the unsubscribe instructions or contacting us directly.
- To manage our business operations. We use your information for administration, accounting, record keeping, and to comply with tax, legal, or regulatory obligations.
- To protect our rights and prevent abuse. We may use information to detect, investigate, or prevent fraudulent or harmful activity, or to enforce our terms and agreements.
Sharing of information
- Service providers: We may share information with trusted third-party vendors who help us operate our business (for example: hosting providers, email services, project management tools, and analytics platforms). They are allowed to use your information only to perform services on our behalf.
- Legal requirements: We may disclose information if required by law, court order, or to respond to lawful requests by public authorities.
- Business transfers: If we are involved in a merger, sale, or similar business change, your information may be transferred as part of that transaction, subject to confidentiality.
- We do not sell your personal data. We do not sell or rent your personal information to third parties for their own marketing purposes.
Cookies and tracking technologies
Our website may use cookies and similar technologies to remember your preferences, enable certain features, and help us understand how visitors use the site. You can usually control or delete cookies through your browser settings. Disabling cookies may affect how some parts of our website function.
Data retention, security, and your rights
We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, tax and accounting rules). When data is no longer needed, we take reasonable steps to delete or anonymize it.
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, or to object to or restrict certain types of processing. To exercise these rights, contact us using the details below, and we will respond within a reasonable time.
Children’s privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can remove it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last updated” date below. We encourage you to review this page periodically to stay informed about how we protect your information.
How to contact us
If you have any questions about this Privacy Policy or how we handle your personal information, you can reach us at:
- Business name: BorderCo Studio
- Email: info@bordercostudio.com
- Location: Laredo, Texas, USA